Send missed calls to your receptionist
Your customers keep calling your usual number. You turn on conditional call forwarding: your phone rings first, and only the calls you don't pick up go to your receptionist. It takes about two minutes.
Your receptionist number
It's shown in your account, at the top of the sidebar. The guides below fill it in for you when you open them from your account.
Pick your phone service
The steps depend on who provides the line your customers call, not on the phone you hold. Choose the one on your bill.
Cell phones
- Verizon Wireless · USDial one code from your cell phone. Calls you don't answer, or that come in while you're on another call, go to your receptionist.
- AT&T Wireless · USDial three short codes from your cell phone: one each for no answer, busy and phone off.
- T-Mobile · USDial three short codes from your cell phone, and optionally a fourth to choose how long it rings first.
- Rogers Wireless · CanadaDial three short codes from your cell phone. Rogers voicemail may need to be turned off first.
- Other mobile carriers · US and CanadaBell, TELUS, Fido, Koodo, Freedom, Cricket, Metro, Mint, Visible and others: most use the standard codes below.
Landline and cable phones
Business phone apps and systems
- RingCentral · US and CanadaSet missed calls to forward to your receptionist number in RingCentral's call handling settings.
- Grasshopper · US and CanadaAdd your receptionist as the last forwarding number, set to ring in order, and connect it immediately.
- Quo (formerly OpenPhone) · US and CanadaAdd a Forward call step to your number's call flow, after your team's phones ring.
- Google Voice · US and CanadaGoogle Voice can't forward straight to an AI receptionist, but you can forward from the cell phone Google Voice rings.
- Other business phone systems · US and CanadaOoma, Nextiva, Dialpad, Vonage, Zoom Phone, 8x8 and others: look for "forward unanswered calls to an external number".