Call forwarding on Rogers Wireless
Dial three short codes from your cell phone. Rogers voicemail may need to be turned off first.
Your receptionist number
Replace XXXXXXXXXX below with your receptionist's 10-digit number from your account, with no spaces or dashes.
Turn it on
- 1
Dial this code and press Call, for calls you don't answer:
*61*XXXXXXXXXX# - 2
Dial this code for when your phone is off or has no signal:
*62*XXXXXXXXXX# - 3
Dial this code for when you're already on a call:
**67*XXXXXXXXXX#
On an iPhone
The Call Forwarding switch in iPhone Settings forwards every call, so your iPhone would never ring. Don't use it for your receptionist. Instead, open the Phone app's keypad and dial your carrier's codes from its guide. They work on any iPhone.
On Android
The codes above work on any Android phone. Google Pixel and most others: Phone app, three-dot menu, Settings, Calls (or Calling accounts, then your carrier), Call forwarding. Turn on When busy, When unanswered and When unreachable, each with your receptionist number. Samsung Galaxy: Phone app, three-dot menu, Settings, Supplementary services, Call forwarding, Voice call.
Test it
From a different phone, call your business number and don't answer. After a few rings your receptionist picks up, and the call shows in your account within a minute.
Turn it off
Turn off no-answer forwarding:
##61#Turn off phone-off forwarding:
##62#Turn off busy forwarding:
##67#
Good to know
- Rogers says conditional forwarding doesn't work while Rogers voicemail is active. If the codes are rejected, call Rogers and ask them to remove voicemail from your line; your receptionist takes messages instead.
- To check a setting, dial *#61#, *#62# or *#67#.
Based on Rogers: Codes for call forwarding on your wireless device, checked October 25, 2026. Carriers change things: if a step doesn't match what you see, email support@callmillie.com.