Call forwarding on Quo (formerly OpenPhone)
Add a Forward call step to your number's call flow, after your team's phones ring.
Your receptionist number
Replace XXXXXXXXXX below with your receptionist's 10-digit number from your account, with no spaces or dashes.
Turn it on
- 1
In Quo on the web or desktop, go to Settings, then Phone numbers, and pick your business number.
- 2
Scroll to Call flow and click Edit call flow.
- 3
Drag a Forward call step to where unanswered calls should go (after your team rings, and in After hours), choose Pick a phone number, and enter:
XXXXXXXXXX - 4
Save the call flow.
Test it
From a different phone, call your business number and don't answer. After a few rings your receptionist picks up, and the call shows in your account within a minute.
Turn it off
Remove the Forward call step from the call flow.
Good to know
- Quo says conditional call handling like this needs its Business plan.
Based on Quo: No-answer call forwarding, checked October 25, 2026. Carriers change things: if a step doesn't match what you see, email support@callmillie.com.