Call forwarding on Landline and cable phone lines
Spectrum, Xfinity and Comcast Business, Cox, Bell and Rogers home phone, and most other phone lines: dial *92 for unanswered calls and *90 for busy ones.
Your receptionist number
Replace XXXXXXXXXX below with your receptionist's 10-digit number from your account, with no spaces or dashes.
Turn it on
- 1
Pick up your business phone, dial this code followed by your receptionist number, and wait for the confirmation tone:
*92XXXXXXXXXX - 2
For calls that come in while the line is busy, also dial:
*90XXXXXXXXXX
Test it
From a different phone, call your business number and don't answer. After a few rings your receptionist picks up, and the call shows in your account within a minute.
Turn it off
Turn off no-answer forwarding:
*93Turn off busy forwarding:
*91
Good to know
- Most lines forward after about 4 rings.
- Some providers need the forwarding feature added to your plan first. If the code doesn't work, call them and ask for "call forward no answer" and "call forward busy".
- AT&T home phone has no code for this; call AT&T on 800.288.2020 and ask them to set it up.
- Don't use *72: that forwards every call.
Common method; your provider's own instructions win if they differ. Based on Rogers Home Phone: Forward calls when there's no answer, checked October 25, 2026. Carriers change things: if a step doesn't match what you see, email support@callmillie.com.